Transform Customer Complaints into Loyalty with AI
Cibot is an intelligent bot that helps you resolve customer complaints efficiently, turning negative experiences into positive outcomes.
24/7 Automated Responses for Instant Gratification
Provide instant resolutions to common issues, anytime, anywhere, reducing wait times and improving customer satisfaction.
Gain Actionable Insights from Your Customer Feedback
Our intuitive dashboard helps you identify trends and root causes to prevent future issues and improve your services.
Multi-Language Support for a Global Reach
Serve your global customer base with an AI that understands and responds in multiple languages, breaking down communication barriers.
Seamless CRM Integration for a Unified View
Connect Cibot with your existing tools like Salesforce, Zendesk, and Hubspot for a unified customer data view.
Trusted by the world's most innovative companies
How It Works
Our process is simple and powerful. Get up and running in minutes to start transforming your customer service.
1. Integrate
Seamlessly connect Cibot with your existing CRM and support channels in minutes.
2. Analyze
Our AI analyzes the sentiment and context of every complaint to prioritize and categorize them.
3. Resolve
Cibot provides instant, intelligent, and empathetic responses, resolving issues 24/7.
Powerful Features to Elevate Your Support
Discover the tools that will revolutionize your customer complaint resolution process and boost satisfaction.
Provide instant resolutions to common issues, anytime, anywhere, reducing wait times and improving customer satisfaction.
Understand the emotional tone behind customer messages to prioritize urgent cases and tailor responses with empathy.
Connect Cibot with your existing tools like Salesforce, Zendesk, and Hubspot for a unified customer data view.
Gain deep insights from complaint data with our intuitive dashboard. Identify trends and root causes to prevent future issues.
Serve your global customer base with an AI that understands and responds in multiple languages, breaking down communication barriers.
Your customer data is safe with us. Cibot is built with robust security protocols to ensure data privacy and compliance.
What Our Customers Say
Hear from teams who have transformed their customer support with Cibot.
"Cibot has been a game-changer. Our response times have decreased by 70%, and customer satisfaction is at an all-time high. It's like having a superhero on our support team."
Sarah Johnson
Head of Customer Support, Innovate Inc.
"The insights we've gained from Cibot's analytics are invaluable. We're now proactively addressing issues before they become widespread problems. Highly recommended!"
Michael Chen
COO, TechSolutions
"Integration was surprisingly simple. Within a day, Cibot was handling a significant portion of our support queries, freeing up our agents to focus on complex cases. The ROI is undeniable."
Emily Rodriguez
Operations Manager, Global Commerce